Admission and Patient Accounts Officer

Al Seef Hospital Careers in Kuwait

Company Information

Overview “Making a meaningful difference to the lives of many…” The socio-economic progress of a nation depends on the well-being and productivity of its citizens. Consistent, qualitative and world-class preventive and remedial healthcare is therefore quintessential to ensure the prosperity of future generations and enable them to lead coveted standards of living and contribute significantly to society. With this long-term, enduring vision in mind, Al Seef Hospital was established in 2009, with a steadfast resolution to substantially alter the healthcare landscape in Kuwait and subsequently the region as well. We aspire towards being the largest, most reputed and authoritative family healthcare provider in the GCC by principally focusing on specialized women's and children's health services, as well as medical and surgical specialties. To do so, we have anchored our unique healthcare philosophy on the foundation of consistently employing technologically advanced medical solutions through state-of the-art equipment, evidence based medicine and a highly qualified staff that is committed to constantly upgrade its knowledge-base. Through affiliations with renowned healthcare institutions and medical schools in the United States, Europe and Australia, we have adopted and aim to contribute to global best practices and healthcare standards. Constantly keeping abreast with the latest global state-of-the-art healthcare technology, Al Seef encompass unique services such as digital Operating Rooms, the state of technology Neo-natal Intensive Care Unit (NICU) in Kuwait, an Intensive Care Unit (ICU), Oral Maxillofacial Surgery and Dental department and a well-equipped Surgical Oncology clinic.

Job Description

Job description Admits patients by receiving bookings from physicians; interviewing patients; entering patient information to the admissions database; obtaining signatures on legal consents and insurance forms; distributing patient information literature. Provides patients with information by explaining hospital admission policies, time of admission, room selection; answering inquiries. Verifies patient identity; preparing and placing identification band on patient. Ensures patient’s arrival to hospital room or testing area by assigning patient beds; notifying nursing unit of patient’s arrival; calling volunteer to transport the patient to the assigned area. Maintaining patient records, which includes detailing patient treatments and diagnoses as well as updating payment and medical insurance information. Processing patient payments and refunds. Identifying medical coding mistakes, typing errors, as well as patient underpayments or overpayments and rectifying them accordingly. Secures payments by screening insurance information; identifying patients requiring pre-admission approvals from third-party payers; verifying approvals; notifying patient accounts department of self-paying admissions. Communicating with medical insurance providers to verify whether patient treatments will be covered. Answering patients’ questions regarding unsettled medical bills, reimbursements, and billing discrepancies. Contacting patients through email, written correspondence, or telephone to inform them of overdue balances. Provides information to the public by answering admitting procedure, hospital regulation and service inquiries of patients and the public; referring inquiries. Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures. Under the direction of the supervisor, conducts on-the-job training of new employees. Others as assigned by Reporting manager.
Additional Info

Location: Kuwait, Kuwait

Job Title: Admission and Patient Accounts Officer

Post Date: 2025-11-09

Valid Until: 2026-02-09

Salary: 0 KWD

Job Type: Full-time

Job description Admits patients by receiving bookings from physicians; interviewing patients; entering patient information to the admissions database; obtaining signatures on legal consents and insurance forms; distributing patient information literature. Provides patients with information by explaining hospital admission policies, time of admission, room selection; answering inquiries. Verifies patient identity; preparing and placing identification band on patient. Ensures patient’s arrival to hospital room or testing area by assigning patient beds; notifying nursing unit of patient’s arrival; calling volunteer to transport the patient to the assigned area. Maintaining patient records, which includes detailing patient treatments and diagnoses as well as updating payment and medical insurance information. Processing patient payments and refunds. Identifying medical coding mistakes, typing errors, as well as patient underpayments or overpayments and rectifying them accordingly. Secures payments by screening insurance information; identifying patients requiring pre-admission approvals from third-party payers; verifying approvals; notifying patient accounts department of self-paying admissions. Communicating with medical insurance providers to verify whether patient treatments will be covered. Answering patients’ questions regarding unsettled medical bills, reimbursements, and billing discrepancies. Contacting patients through email, written correspondence, or telephone to inform them of overdue balances. Provides information to the public by answering admitting procedure, hospital regulation and service inquiries of patients and the public; referring inquiries. Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures. Under the direction of the supervisor, conducts on-the-job training of new employees. Others as assigned by Reporting manager.

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